Privacy isn't an afterthought here — it's part of how this site was built. This policy explains what we collect, why we collect it, and how it stays protected for as long as you're on Clear Debt Connect.
Privacy isn't a footnote for us — it shapes how this site and our connection process are built. This policy lays out exactly what personal information we collect, why we collect it, and how it's protected for as long as you're interacting with Clear Debt Connect.
By using this site, you're confirming you've read this Privacy Policy and agree to what's described here.
We collect information two ways: what you give us directly, and what the site picks up automatically as you use it.
Everything we collect goes toward the purposes below — nothing more. We don't sell personal data to advertisers or unrelated third parties, and we never will.
This site uses cookies and similar tools to make browsing smoother, understand how the site gets used, and improve it over time.
You can manage or turn off non-essential cookies anytime through your browser settings. Doing so may affect how well certain parts of the site work for you.
We rely on industry-standard safeguards to protect your information from unauthorized access, loss, or exposure — encrypted transmission, secure servers, access controls, and regular security reviews among them.
We hold onto personal data only as long as we actually need it for the purposes described here, or as long as the law requires. Once it's no longer needed, it's securely deleted or anonymized.
We take every reasonable precaution, but no connection over the internet is ever fully secure. Use a strong password, and use good judgment about what you share online.
Depending on where you live, you may have specific rights over your personal data. We honor these and respond to verified requests within whatever window the applicable law sets.
Have a question about your data, a request to make, or anything else privacy-related? Here's how to reach our team — we aim to respond quickly and openly:
Important Disclosures: Clear Debt Connect is a marketing website that helps consumers reach their own personal loan lender's resolution or hardship team directly, and is not itself a debt settlement company, law firm, credit counseling agency, or lender. We do not provide legal, tax, or credit counseling advice, and we do not negotiate with your lender on your behalf — any change to your loan is agreed solely between you and your lender. There is no fee to use Clear Debt Connect. Debt resolution and hardship programs are not appropriate for every situation, are not offered by every lender, and are not available in every state — outcomes vary based on your lender, account terms, and individual circumstances, and no specific change to your balance, timeline, or acceptance into any program is guaranteed by us or by your lender. Pausing payments as part of a resolution strategy may lead to added fees and interest, continued collection contact, or legal action, and can significantly affect your credit score. Resolved debt may be reported as taxable income. We may be compensated by lenders in our network for connections made through this site. Review the Terms & Conditions and Privacy Policy before submitting any information.